Packeta / Zásilkovna Shopify integration

1. Registration and Access to the API

To use Packeta via API, you need to have an active business account with them.

• If you don’t have one yet, register at client.packeta.com

• Once your account is approved, log in to the Packeta client portal

• Go to User support to get your credentials:

  • API Key

  • API Password

    

• Go to Senders and create new sender or edit new sender

• Copy Indication

  

2. Create a Packeta Provider

Once you have your API keys and Indication:

1. In the app, go to Providers > Add Provider

2. Choose Packeta as the carrier type

3. Fill in the fields in the connection section:

   • API Key

   • API Password

   • Default indication sender

4. Map the provider to the appropriate shipping rates:

   • If you haven't set up shipping rates yet, follow this guide:
     Configure shipping rates for carrier integration

   • If shipping rates are ready:

     • In the Pickup Points section, select the shipping rates where customers should be able to choose a Packeta pickup location

     • If you offer home delivery via Packeta, map those rates in the Home Delivery section and select the appropriate Packeta service (e.g. CZ Packeta Home HD, DE Hermes HD, ...)

5. Set the provider as active

6. Save the provider

3. Activate and Configure the Pickup Point Widget

You can use pickup points even without API access, a minimum LITE subscription plan is required.

To allow customers to select a Packeta Pickup point during the checkout process, you need to activate and configure the widget.
Follow the appropriate guide based on your Shopify plan.