DPD.cz (DPD Shipments API) Shopify integration

This guide is intended only for DPD shipping within the Czech Republic and uses the DPD Shipping API.

1. What You’ll Need

To connect to the API and print labels, you must have:

• Access to DPD Shipments

• An active contract with DPD

• API Credentials to DPD Shipments API (contact your account manager)

• A paid FULL plan

To display the Pickup Points widget, you must have:

• A paid LITE or FULL plan

2. Registration and Access to the API

To use the DPD API, you need to have a business account with DPD.

• If you don’t have an account yet, contact DPD technical support via email: [email protected]

• Once your contract is signed, DPD will grant you access to the myDPD portal

• You will then need to request access to the DPD Shipping API and obtain the following credentials:

  • API Key / BEARER Token

  • Sender Address ID (senderAddressId)

  • Customer ID (customerId)

3. Create a DPD provider

Once you have your API credentials ready:

1. In the app, go to Providers > Add Provider

2. Choose DPD as the carrier type

3. Fill in the required fields:

   • API Key (Token)

   • Sender Address ID

   • Customer ID

4. Map the provider to the correct shipping rates:

   • If you haven’t created shipping rates for DPD yet, follow this guide:
     👉 Configure shipping rates for carrier integration

   • If you already have DPD shipping rates set up:

     • In the Home Delivery section, select the shipping rates that will use DPD

     • Assign the appropriate service, e.g. DPD Private (B2C)

     • If you're using pickup points, make sure to also select the relevant rates in the Pickup Points section to enable pickup point selection for customers

5. Set the provider as active

6. Save the provider

4. Activate and Configure the Pickup Point Widget

You can use pickup points even without API access, a minimum LITE subscription plan is required.

To allow customers to select a DPD Pickup point during the checkout process, you need to activate and configure the widget.
Follow the appropriate guide based on your Shopify plan.